01432 345321

01432 345321

Returns Policy & Form

We offer a 30 day returns policy on most goods*.

When Returning Items Please Ensure That:

Each item is returned in all it’s original packaging with labels attached

Non of the items you wish to return have been worn or used


Usually once we have received your item, we are pretty quick at processing your return. However, Banks and non-working days can delay, so please allow up to 10 working days for your refund.

Item/s returned must be suitable for re-sale.


If you are wanting to exchange your item/s for another size, colour etc. a speedier option would be for you to place a new order and return your items for a refund.

If you would prefer to return the item/s for an exchange please allow up to 10 days for your exchange to be processed.

*Items We Cannot Refund Or Exchange

  • All animal feed & treats
  • All pet food & treats
  • All medication
  • Mineral Licks

Please fill in the form below and we will email you instructions on how to send your item/s back. If you would like to return more than one item please call us on 01432 345321 or send us an email.

Search our

Can’t find what you’re looking for?

This website uses cookies to ensure you get the best experience on our website.

Let's STOP horsing around

For the latest deals & offers join our community and get 10% off your first order.

galloping horse

Horse Rug Sizing Guide

Need More Help? Call 01432 345321