Delivery UK-Wide

Quick Dispatch

Click & Collect

Delivery UK-Wide

Quick Dispatch

Click & Collect

UK Delivery Information

Quick & Efficient Order Handling

Once we receive your order our swift and efficient handling team will get to work. We will try our very best to get your order dispatched within 24 working hours (Sunday to Thursday).

Standard Delivery

Standard Delivery on 1,000’s of our  products including Clothing, Footwear, Equestrian & more £4.99 

*Please note this is does not apply to local feed & bedding deliveries (Bulky Items)*

We charge a flat rate of £10.99 shipping for bulky items bought in smaller quantities. Please allow 3 – 5 working days.

Local delivery

Local Delivery – applies to  all Herefordshire postcodes and within 15 miles of our Pontypool store (NP4 0JL)

LOCAL NON-HANDBALL* DELIVERY applies to all non bedding local deliveries and bedding which does not require handballing*

LOCAL HANDBALL* DELIVERY – only applies local handball deliveries of bedding

*Handball = This is where the driver will break down a pallet/s and take the goods off the vehicle for you

Bulky & Heavy Items – May be subjected to surcharge if you live in Northern Ireland & Northern Scotland.

Nationwide

Standard Bulky Item Delivery – £10.99

Based on heavy products, mainly animal feed and bedding. There is a flat rate of £10.99 per item to a maximum of £80.00*. All bulky items please expect delivery within 3 – 5 working days. 

*Order up to 1 ton (1,000kgs) in items and only pay £80, total. Pallet price is for within Great Britain mainland. 

Pallet Delivery

Pallet shipping can take up to 5 working days to arrive, sometimes your delivery cost may incur an additional fee due to your location or the actual size of bedding, unfortunately not all pallets are the same size – if you would like further details before purchasing please call us on 01432 345321.

Next Day Delivery – £9.99

Need your product like yesterday? We aren’t great at time travel but we can try and get your item/s to you pronto so Choose our next working day delivery option. Please note: There is a charge of £9.99 per item.

Bulk Orders

If you would like to bulk order items, please call us on 01432 345321 for an extremely competitive delivery cost.

Click & Collect

2 Stores to choose from…

Simply select click & collect from either our Hereford or Pontypool store at checkout. Once your items are ready for collection we will email you with confirmation. Most items are immediately ready to collect from our flagship Hereford store but we may need 24-48 hours for collection at our Pontypool store. If you would like to check availability of an item/s at our Pontypool store please call 01495 750282.

Delivery FAQ's

How does free delivery work?
It’s simple, if your item/s are eligible for Free Delivery, on the checkout page there will be no charge for delivery.

With the free and standard delivery options, how long will it take for my item/s to arrive?
You can expect your item/s to arrive within 3 – 5 working days, if there is a delay we will let you know. If you would like them sooner you can opt for our next working day delivery option.

Will items ship on Saturdays?
We will endeavour to send you item/s out to you on the day they were ordered with the exception of Sundays.

What should I do if my item/s haven’t arrived?
If your item/s haven’t arrived within your delivery timeframe; 3 – 4 working days with free and standard delivery or if you have opted for our next working day delivery – then please call us on 01432 345321.

What if I need to return my item/s?
Please see our returns policy page for details.

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