UK Delivery Information
Same Day Dispatch
Providing you order before 12.30pm we will pack your item/s and dispatch them on that day. Only available Monday to Friday and not including bank holidays.
Free Delivery on 1,000’s of products including Clothing, Footwear, Equestrian & more, this is based on a minimum spend of £50+, otherwise £2.99 – PLEASE USE THE COUPON CODE ‘free’ on the Your Basket page. *Please note this is not for local feed & bedding deliveries*
If you live in Herefordshire we offer a free delivery service for animal feed and bedding, please note this is based on a minimum order of £250. If you would like a further details or you live in surrounding counties please call 01432 345321 to discuss.
We charge a flat rate of £9.99 shipping for bulky items bought in smaller quantities. Please allow 3 – 5 working days.
Standard Bulky Item Delivery – £9.99
Based on heavy products, mainly animal feed and bedding. There is a flat rate of £9.99 per item to a maximum of £60.00*. All bulky items please expect delivery within 3 – 5 working days.
*Order up to 1 ton (1,000kgs) in items and only pay £60, total. Pallet price is for within England.
Next Day Delivery – £9.99
Need your product like tomorrow? Choose our next working day delivery option. There is a charge of £9.99 per item.
If you would like to bulk order items, please call us on 01432 345321 for an extremely competitive delivery cost.
How does free delivery work?
It’s simple, if your item/s are eligible for Free Delivery, on the checkout page there will be no charge for delivery.
With the free and standard delivery options, how long will it take for my item/s to arrive?
You can expect your item/s to arrive within 3 – 5 working days, if there is a delay we will let you know. If you would like them sooner you can opt for our next working day delivery option.
Will items ship on Saturdays?
We will endeavour to send you item/s out to you on the day they were ordered with the exception of Sundays.
What should I do if my item/s haven’t arrived?
If your item/s haven’t arrived within your delivery timeframe; 3 – 4 working days with free and standard delivery or if you have opted for our next working day delivery – then please call us on 01432 345321.
What if I need to return my item/s?
Please see our returns policy page for details.